5 Tips for Responding to Feedback at Work
Sometimes when people receive feedback they become defensive or shut down. Although it can sting, it’s important to remember that feedback can be helpful and to try to respond calmly and professionally. Here are some helpful tips to consider the next time you receive feedback.
- Feedback can help you. Without feedback, organizations become stagnant and issues go unresolved. If problems aren’t fixed, they can have a negative impact on your reputation and career progression.
- Don’t react right away. Usually when someone hears critical feedback, they immediately become defensive and want to aggressively explain why it may not be true. Before responding, first consider listening intently. Take the time to focus on what is being said, so when it is time to respond, you can do so in a calm, thoughtful, and thorough manner.